This policy explains how Formetra handles personal information and related data through our website and inquiry process. Effective date: September 17, 2026.
1. Who we are
2. Information we collect
- Your name, email address, country or region, role and inquiry details submitted through the contact form.
- Information you provide during meetings and business communications.
- If website analytics are enabled, technical and usage data such as pages viewed, referring source, device and browser information, IP address, cookies and similar identifiers.
3. How we use information
- To respond to inquiries, arrange meetings and assess requests.
- To prepare proposals and quotations, perform contracts and provide aftercare.
- To understand and improve our website and services.
- To prevent misuse, maintain security and meet legal obligations.
4. Third-party services
We use Formspree to process contact-form submissions. Submitted information passes through Formspree's systems and may be retained there for 30 days. Please see the Formspree Privacy Policy.
We use Google Analytics 4 to understand and improve use of this website. Google Analytics loads only after you consent to analytics. Information collected through cookies and similar technologies is handled under Google's policies. You can change your choice at any time through “Cookie settings” in the footer of each page. Please see the Google Privacy Policy.
5. Sharing and service providers
We do not disclose personal information to third parties without your consent unless required by law. We may engage appropriate service providers to process information only as needed for form delivery, email, analytics and related operations.
6. Retention and security
We retain information only for as long as necessary to fulfil the purposes above or meet contractual and legal requirements, and delete it appropriately when no longer needed. We take reasonable measures to help prevent unauthorised access, loss or disclosure.
7. Access, correction and deletion requests
To request access to, correction, restriction or deletion of your personal information, contact hello@formetra.jp. We will verify your identity and respond in accordance with applicable law.
8. Changes to this policy
We may update this policy to reflect changes in law, the services we use or our operations. Material changes will be announced on this website.